Office of the Comptroller of the Currency - Ensuring a Safe and Sound Federal Banking System for All Americans Site Map | Text Size: S M L

Alert 2012-9
Description: The Bank of Crossville

Counterfeit Cashier's Checks of the Bank of Crossville, A Branch of the First National Bank of Pikeville, Pikeville, Tennessee

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that counterfeit cashier’s checks issued in the bank’s name and using a correct routing number of 064102944 are being presented for payment nationwide and internationally in connection with a variety of Internet auction and property rental scams. In all cases, recipients are paid a larger-than-necessary sum via the counterfeit checks. The sender then requests the recipient to wire the excess fees to a third party.

The counterfeit items closely resemble the bank’s authentic cashier’s checks. Items presented to date have been made payable for varying amounts between $2,857 and $6,000, have included the remitter name of Mark Wayne, and are signed by Christy Tollett. The signature appears to be a stamped image.

For additional information and guidance and to verify the authenticity of the Bank of Crossville, a branch of the First National Bank of Pikeville, cashier’s checks, please contact Tony Gervolino, Compliance Officer, by mail at P.O. Box 488, 441 Spring Street, Pikeville, TN 37367, by telephone at (423) 447-2931, by fax at (423) 447-2319, or via e-mail at tgervolino@fnbpikevilletn.com.

Consumers who receive a counterfeit or fictitious item and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
  • Royal Canadian Mounted Police (Canadian scams): by telephone at (888) 495-8501 or via e-mail at info@phonebusters.com. Its Web site, www.phonebusters.com, provides additional contact numbers.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The international Web site, www.bbb.org, offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (scams that may have originated via the Internet) at www.ic3.gov.
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via e-mail at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx.

Additional information concerning this matter that you believe should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to:

E-mail:occalertresponses@occ.treas.gov
Mail:Office of the Comptroller of the Currency
Special Supervision Division, MS 2-7
250 E St. SW, Washington, DC 20219
Fax:(202) 874-5214
Internet:www.occ.gov


For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource at: http://www.occ.gov/fraudresources.htm.

Richard C. Stearns
Director for Enforcement and Compliance