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Alert 2013-27
Description: Rabobank, N.A., Roseville, Calif.

Counterfeit Cashier's Checks of Rabobank, N.A., Roseville, Calif.

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that at least two different counterfeit cashier’s checks using a correct routing number of 122238420 are being presented for payment nationwide in connection with overpayment scams related to online auctions.

The counterfeit checks do not resemble the bank’s authentic items. The first variety of these counterfeit checks may be identified by a scalloped border and the following security statement in the top border: “THIS DOCUMENT HAS A COLORED BACKGROUND AND HIGH RESOLUTION BORDERS. THE REVERSE SIDE OF THIS DOCUMENT HAS AN ARTIFICIAL WATERMARK.” These counterfeit checks are missing the bank’s telephone number, (800) 942-6222, and may be made payable in amounts between $2,180 and $3,200 and contain a remitter name of Monee Collins.

The second variety of these counterfeit checks may be identified by the following security statement in the top portion of the check: “WARNING: THIS DOCUMENT HAS SECURITY FEATURES IN THE PAPER.” These checks are missing the bank’s telephone number, (800) 942-6222, and may be made payable in the amount of $2,150 or $2,500 and may contain remitter names of Jennifer Major, Adams McCarthy, Janice Peeler, or Rachel Vargas.

For additional information or guidance and to verify the authenticity of Rabobank, N.A.’s cashier’s checks, please contact Vice President, Security Manager Jon Machado by mail at 991 Bennett Avenue, Arroyo Grande, CA  93420, by telephone at (805) 474-7310, by fax at (805) 474-7309, or by e-mail at jon.machado@rabobank.com.

Consumers who receive a counterfeit or fictitious item and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site www.bbb.org offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet). Its Web site is www.ic3.gov.
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

 E-mail:occalertresponses@occ.treas.gov
 Mail:Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
 Phone:(202) 649-6450
 Fax:(571) 293-4925
 Internet:www.occ.gov

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource at www.occ.gov/fraudresources.htm.

 

Ellen M. Warwick
Director for Enforcement and Compliance