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OCC Bulletin 2025-3 | March 19, 2025
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Chief Executive Officers of All National Banks, Federal Savings Associations, and Federal Branches and Agencies; Department and Division Heads; All Examining Personnel; and Other Interested Parties
The Office of the Comptroller of the Currency (OCC) has established a new Digitalization page on its website—www.occ.gov—dedicated to resources to help community banks1 meet their digitalization objectives.
This bulletin applies to community banks.
Digitalization is the use of technology to change a business model, provide new revenue and value-producing opportunities, or automate business processes. New and emerging technologies are important tools for community banks to meet customer demand, increase revenue, improve efficiencies, and remain competitive.
The OCC recognizes that community banks may face key challenges when implementing a digitalization strategy. The new page highlights relevant OCC rules, statements, and guidance that community banks can reference when pursuing their digitalization efforts. The OCC plans to maintain the page by keeping it up to date as new resources become available.
The OCC is technology-neutral and does not endorse any particular digitalization strategy.
Please contact the Office of Financial Technology at OFT@occ.treas.gov.
Grovetta N. Gardineer Senior Deputy Comptroller for Bank Supervision Policy
1 “Banks” refers collectively to national banks, federal savings associations, covered savings associations, and federal branches and agencies of foreign banking organizations.
