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400 7th St. SW
Washington, DC 20219
Headquartered in Washington, D.C., the OCC has offices nationwide.
Customers of national banks and federal savings associations can visit HelpWithMyBank.gov or contact the OCC's Customer Assistance Group to get answers to commonly asked questions or file a complaint about a bank.
The OCC does not oversee registered agents for national banks or federal savings associations (collectively, banks), nor does it act as a registered agent for these institutions. Banks may maintain a registered agent by filing with state authorities, and questions regarding registered agents should be directed to either the bank itself or the relevant state authorities.