Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:

Community Reinvestment Act Examination Procedures
Compliance Management Systems
Depository Services
Electronic Fund Transfer Act
Fair Credit Reporting
Fair Lending
Flood Disaster Protection Act
Garnishment of Accounts Containing Federal Benefit Payments
Home Mortgage Disclosure
Homeownership Counseling Examination Procedures
Military Lending Act
Other Consumer Protection Laws and Regulations
Privacy of Consumer Financial Information
Protecting Tenants at Foreclosure Act
Real Estate Settlement Procedures Act
SAFE Act
Servicemembers Civil Relief Act of 2003
Truth in Lending Act

Related News and Issuances

Date	ID	Title
06/22/2023	OCC 2023-21	Quality Control Standards for Automated Valuation Models: Notice of Proposed Rulemaking
06/08/2023	NR 2023-56	Agencies Propose Interagency Guidance on Reconsiderations of Value for Residential Real Estate Valuations
05/19/2023	NR 2023-47	Agencies Issue Host State Loan-to-Deposit Ratios