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Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:

Related News and Issuances

04/04/2024 NR 2024-38 Acting Comptroller Discusses Elevating Fairness in Banking
03/25/2024 NR 2024-34 Acting Comptroller Discusses Fairness and Compliance Risk Management
02/15/2024 OCC 2024-6 Real Estate Appraisals and Evaluations: FFIEC Statement on Examination Principles Related to Valuation Discrimination and Bias in Residential Lending