The OCC's Major Disaster News Center
Updated: November 15, 2018
The OCC's Major Disaster News Center is a repository of disaster-related information for national banks and federal savings associations, their customers, and other regulatory agencies.
The OCC is working cooperatively with all of the state and federal banking agencies and other organizations to support consumers and regulated institutions in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's web site. Customers with questions regarding national banks and federal savings associations that cannot be resolved through the financial institution should contact the OCC's Customer Assistance Group at 1-800-613-6743, or by completing the online Customer Complaint Form.
Information for Banks and Savings Associations
Information for Consumers
Consumers and business owners experiencing difficulties beyond their control should actively reach out to and work with their financial institutions. Search the FDIC’s BankFind for bank branch locations and websites.
See how your state is responding to the hurricane. The following links provide information on road closures, shelters, power outages, and other resources.