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BankNet
Resources for bankers

HelpWithMyBank.gov

HelpWithMyBank.gov

Get answers to banking questions

The OCC's Major Disaster News Center

Updated: November 15, 2018

The OCC's Major Disaster News Center is a repository of disaster-related information for national banks and federal savings associations, their customers, and other regulatory agencies.

The OCC is working cooperatively with all of the state and federal banking agencies and other organizations to support consumers and regulated institutions in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's web site. Customers with questions regarding national banks and federal savings associations that cannot be resolved through the financial institution should contact the OCC's Customer Assistance Group at 1-800-613-6743, or by completing the online Customer Complaint Form.

California Wildfires 


Hurricane Michael 


Hurricane Florence 


Hurricane Irma 

Information for Banks and Savings Associations

Information for Consumers

Consumers and business owners experiencing difficulties beyond their control should actively reach out to and work with their financial institutions. Search the FDIC’s BankFind for bank branch locations and websites.

State Agencies

See how your state is responding to the hurricane. The following links provide information on road closures, shelters, power outages, and other resources.


Hurricane Harvey
Information for Consumers and Bankers in the Affected Areas

Updated: August 29, 2017

The OCC is working cooperatively with all of the state and federal banking agencies and other organizations to support consumers and regulated institutions in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's web site. General preparedness information and state specific information may be obtained through the following web sites.

Information for Banks and Savings Associations

Information for Consumers

Consumers and business owners experiencing difficulties beyond their control should actively reach out to and work with their financial institutions. Search the FDIC’s BankFind for bank branch locations and websites.

Additional Resources and News

FDIC’s Harvey Web site
This website contains links to additional information regarding insured depository institutions.

U.S. Housing and Urban Development (HUD)
HUD will speed federal disaster assistance to the State of Texas and provide support to homeowners and low-income renters forced from their homes due to Hurricane Harvey. Read more.

National Credit Union Administration
The National Credit Union Administration is providing help to credit unions and their members in parts of Texas and Louisiana. Read more.

State Agencies

See how your state is responding to the hurricane. The following links provide information on road closures, shelters, power outages, and other resources.

Louisiana

Texas


News Issuances

2018

2017

2006