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Santa Ana, CA|Oct 4, 2023

Operational Risk

Work with and learn from experienced OCC examiners who lead this workshop designed for directors and senior management of national community banks and federal savings associations.

  • Define major operational risks and the related key operational risk management processes.
  • Understand the oversight roles and governance responsibilities of the board and senior management.
  • Discuss business continuity and resiliency concepts and share “best practices” learned during the COVID-19 pandemic.
  • Outline the common methods and motives of internal fraud, and discuss the role of the board and senior management in establishing a strong ethical culture.
  • Discuss and share "best practices" regarding the structure, organization, and oversight of a risk-based audit program.
  • Review methods of oversight of third-party vendors that perform or provide support to operational and business functions.
  • Understand the increased volume and sophistication of cyber threats and regulatory expectations for addressing cyber threats.


October 4, 2023
8:00 a.m. – 4:00 p.m.


Courtyard Santa Ana Orange County
8 MacArthur Place
Santa Ana, CA 92707


There is a registration fee of $99.00 per participant/per in-person workshop.


To register visit our registration page.

  • Upon verification of eligibility, you will receive an email within three business days of receipt of your application with payment instructions. You will then have five business days to make payment.
  • Please do not make hotel reservations until your registration has been confirmed. When making a hotel reservation, please mention "OCC Bank Director Workshop" to receive the negotiated rate in select cities.
  • You can apply for multiple workshops at one time.
  • If a workshop reaches capacity, a wait list will be opened. We will contact you via email should space become available.


October 4, 2023
8:00 a.m. – 4:00 p.m.

Courtyard Santa Ana Orange County
8 MacArthur Place
Santa Ana, CA 92707


(202) 649-6490 or

This event is part of:

Series: Community Bank Director Workshops