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Through its regulatory oversight of national banks, the OCC works to implement legislation designed to detect, identify, and prevent financial crimes and fraud. You can play a role as well by reporting crimes and fraudulent activities, filing complaints with the appropriate agency, and learning more about consumer fraud.
Regulatory agencies, such as the Federal Trade Commission (FTC), generally do not resolve individual consumer complaints, so why should you file a complaint with them? These agencies compile individual complaints into databases used by law enforcement agencies to detect patterns of criminal activity, to open investigations, and to pursue prosecutions.
Consumer fraud impacts millions of Americans every year and often results in financial harm. Learn about the most common types of consumer fraud, how they work, warning signs, and how to protect yourself. For more, visit the Consumer Fraud Awareness and Prevention page.
Visit the FTC's Bureau of Consumer Protection and perform a key word search to learn about other types of scams.
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Get answers to questions and file a complaint at HelpWithMyBank.gov